Yes, Rush HQ or Jump Factory socks must be worn at all times. After purchasing your socks hold on to them for future visits.
Closed toe shoes are required to use The Gauntlet (high ropes obstacle course) and Mt Madness (rock climbing and bouldering walls). You may also wear proper climbing shoes on Mt Madness. Note that you have to meet the 110cm height requirement to participate in both of these activities.
If you forget your shoes, we have shoes to loan at reception at no cost. A driver’s license is required for the rental and will be returned to you when the shoes are returned. Please note there is limited number of shoes to loan.
We recommend that you wear comfortable non-restrictive clothing, athletic clothing is encouraged. Note that closed toed shoes are required for certain activities.
Under 110cms: Junior Jumper (Inflatables) and Foam Pit Lanes
Over 110cms: Jump Factory Walk Wall (Performance Trampolines), Foam Pit Lanes, Slam Dunk Basketball, Dodgeball, Lower Level The Gauntlet, Mt Madness
Over 140cms: Second Level The Gauntlet
We do recommend pre booking to avoid disappointment over weekends and school holidays as we cannot guarantee entry
If you book the unlimited day pass you can arrive whenever you like and leave whenever you like.
If you book a 1 hour pass they do start every hour on the hour
Please Note: Whilst reduced capacity restrictions apply unlimited all day passes have been substituted with the 2 hour pass.
We recommend you arrive at least 15 minutes prior to your booking time.
We have an onsite Café catering for a wide variety of foods and drinks and healthy options are also available. We also sell Lavazza coffee.
No external food or beverage is permitted aside from water. If organised beforehand a birthday cake can be brought in with a $5 fee.
Not currently, but if you ask one of our friendly staff members at our café they will be more than happy to fill up your drink bottles.
We have pigeon holes however for valuables we suggest using our lockers that cost $2 and give you 2 hours
Yes, located on the ground level in the disabled toilet
Yes, we do have free WIFI the password is located at reception
Unfortunately not, however you can purchase a 1 or 2 hour pass and additional hours can be purchased at $5 per hour in store. These session start ever hour on the hour.
No, Bookings are non-refundable and non-transferrable
We at Rush HQ pride ourselves on our Safety standards, policies & Procedures. We take safety seriously & all staff are Level 1 First Aid trained. We have also been acknowledged by local Emergency Services Departments on our exceptional teamwork, onsite facilities & equipment. Please also refer to our Safety Rules.
Yes all our staff are Level 1 First Aid trained. Safety is Paramount!.
Monday to Friday 10am – 6pm
Saturday and Sunday 10am – 6pm
School Holidays/ Public Holidays that we are open Full venue is open
Entertainment vouchers must be presented in store. Pre-paid vouchers can only be redeemed over the phone or in store
We ask you to select a session time so we are able to locate you in our booking system, however you can arrive at anytime
Under 110cms: Junior Pass
Over 110cms: General Admission
Yes we do offer group discounts for bookings over 20. Please call one of our Events Team on 1300 74 75 76 or send an email to email@example.com
We accept visa, master card and debit cards so we do recommend booking in advance however you can pay at the counter but you run the risk of missing out on your session in the event we are booked out.
We do not have a minimum spend for EFTPOS. However, we do not allow cash out.
Please call Rush HQ Customer service team on 1300 74 75 76 or send an email to firstname.lastname@example.org
Trampolining: According to the NASA Rebounding report. “Rebounding exercise is the most efficient, effective form of exercise yet devised by man.” For similar levels of heart rate and oxygen consumption, the magnitude of biomechanical stimulation is greater with jumping on a trampoline than with running, 10 minutes on a trampoline is equivalent to over 30 minutes on a treadmill. Trampolining is a low impact, tones muscles and improves coordination. So at Rush HQ we encourage you to have fun whilst exercising.
High Ropes Course: Our high Ropes course is like a giant puzzle. You manoeuvre through obstacles & being high up in the air you need to stay focussed, balanced and concentrate on completing the obstacle at hand. It is also good for cardiovascular fitness, upper body strength & a great benefit for children in improving fine motor skills.
Rock Climbing/ Bouldering: Our climbing walls have various degrees of difficulty to cater from beginners to advanced climbers. It tests the climbers strength, endurance, agility, balance as well as coordination. It strengthens and tones muscles, increases flexibility and allows our patron to challenge themselves.