Yes Rush HQ or Jump Factory socks must be worn at all times. After purchasing your socks hold on to them for future visits to save you buying them again
Under 110cms: Junior Jumper (Inflatables), Foam Pit Lanes and Free Jump Trampolines
Over 110cms: Jump Factory Walk Wall (Performance Trampolines), Foam Pit Lanes, Slam Dunk Basketball, Dodgeball, Free Jump, Lower Level The Gauntlet, Mt Madness
Over 140cms: Second Level The Gauntlet
No but you can bring along water.
No external food or beverage is permitted aside from water
Yes if you are above 110cms and wish to use The gauntlet (High Ropes/ Obstacle Course) or Mt Madness (Rock climbing/ Bouldering walls) you are required to wear closed toe supportive footwear (crocs not allowed). However if you do forget your shoes we do have shoes to loan at reception at no cost however a $20 deposit or a driver’s license is required and will be returned to you when the shoes are returned. Please note there is limited amount of shoes to loan.
We have pigeon holes however for valuables we suggest using our lockers that cost $2 and give you 2 hours
Monday to Thursday 10-6 Trampolines Only
Friday 10-4 Trampolines Only
Friday 4-7 Full Venue which includes The Gauntlet (High Ropes/ Obstacle Course) and Mt Madness (Rock Climbing/ Bouldering Walls)
Saturday and Sunday 10-6 Full Venue
School Holidays 10-6 Daily Full Venue
Public Holidays Closed
Yes, located on the ground level in the disabled toilet
Yes, we do have free WIFI the password is located at reception
We do recommend pre booking to avoid disappointment over weekends and school holidays as we cannot guarantee entry
If you book the unlimited day pass you can arrive whenever you like and leave whenever you like.
If you book a 1 hour pass they do start every hour on the hour
Unfortunately not, however you can purchase a 1 or 2 hour pass and additional hours can be purchased at $5 per hour in store. These session start ever hour on the hour.
Entertainment vouchers must be presented in store. Pre-paid vouchers can only be redeemed over the phone or in store
Are your staff first aid trained: Yes all our staff are Level 2 First Aid trained. Safety is Paramount!
We recommend you arrive at least 15 minutes prior to your booking time.
We ask you to select a session time so we are able to locate you in our booking system, however you can arrive at anytime
No, Bookings are non-refundable and non-transferrable
We recommend that you wear comfortable non-restrictive clothing (Atheletic Clothing preferable) & ensure that you bring closed toe shoes if you are over 110cms and wanting to use The Gauntlet (High Ropes/ Obstacle Course) or Mt Madness (Rock Climbing/ Bouldering Walls)
We at Rush HQ pride ourselves on our Safety standards, policies & Procedures. We also have 2 independent OH&S consultants that we use. The Directors of Rush HQ, Kids, are the most frequent visitors to Rush HQ and they say “if its good enough for our kids its good enough for the public”. We take safety seriously & all staff are Level 2 First Aid trained. We have also been acknowledged by local Emergency Services Departments on our exceptional teamwork, onsite facilities & equipment. Please also refer to our Safety Rules.
Under 110cms: Junior Pass
Over 110cms: General Admission
Yes we do offer group discounts for bookings over 20. Please call one of our Events Team on 1300 74 75 76 or send an email to firstname.lastname@example.org
We accept visa, master card and debit cards so we do recommend boking in advance however you can pay at the counter but you run the risk of missing out on your session in the event we are booked out.
Please call Rush HQ Customer service team on 1300 74 75 76 or send an email to email@example.com
We have an onsite Café catering for a wide variety of foods and drinks and healthy options are also available. We also sell Lavazza coffee.
We do not have a minimum spend for EFTPOS. However we do not allow cash out.
Trampolining: According to the NASA Rebounding report. “Rebounding exercise is the most efficient, effective form of exercise yet devised by man.” For similar levels of heart rate and oxygen consumption, the magnitude of biomechanical stimulation is greater with jumping on a trampoline than with running, 10 minutes on a trampoline is equivalent to over 30 minutes on a treadmill. Trampolining is a low impact, tones muscles and improves coordination. So at Rush HQ we encourage you to have fun whilst exercising.
High Ropes Course: Our high Ropes course is like a giant puzzle. You manoeuvre through obstacles & being high up in the air you need to stay focussed, balanced and concentrate on completing the obstacle at hand. It is also good for cardiovascular fitness, upper body strength & a great benefit for children in improving fine motor skills.
Rock Climbing/ Bouldering: Our climbing walls have various degrees of difficulty to cater from beginners to advanced climbers. It tests the climbers strength, endurance, agility, balance as well as coordination. It strengthens and tones muscles, increases flexibility and allows our patron to challenge themselves.